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Clients

Our partners and our priority

Who We Work For

At Expert we try to treat our clients a little differently. We know that leaving customers happy and with a smile is great for their brand. Working on behalf of a broad base of retailers and manufacturers, we know what is important to them and work hard to deliver it. We see all our clients as partners and work closely with them to drive service to their customers, improve efficiencies and help enhance their reputation.

As our management team have a strong retail background, those traditional retail commitments to standards and consistency in customer service is what has helped to mark us out from the competition. We are never satisfied unless we are finding ways to improve!
Appliances Online
Electrolux
GlenDimplex
Beko
Boots
Hoover
Samsung
LG
Bosch und Siemens Hausgeräte
Argos

“Expert Logistics have provided reliable and efficient home delivery services to Electrolux since 2009 and we have been completely satisfied throughout this time. We have also taken advantage of their value added services; installation, scrap collection, delivery confirmation telephone calls and texts. Expert Logistics provide Electrolux with relevant key performance indicators and have been proactive and willing to produce these to suit our needs. Expert Logistics not only strive to improve their performance but help us improve the success rate of home deliveries in general for areas within our control.”
Shaun Oldham, Distribution Services Manager, Electrolux PLC
“Having worked with Expert for a number of years, I have always found them innovative, open and very customer and service focused”
John Pugh, Director, Operations, Hoover Candy Group
“If you are are looking for a professional and dedicated 2 man home delivery service, we would highly recommend using Expert Logistics. They benefit from having an extensive network infrastructure allowing us to offer our customers delivery to most postcodes 7 days per week by well trained and professional staff. Performance, lead time and communication are first class, always going that extra mile for our customers.”
Tracey Curran Cornwall, Customer Supply Manager, GDHA
“Over the last two years, Expert Logistics have successfully delivered Samsung White goods products into tens of thousands of homes throughout the UK and Ireland. They offer us an unrivalled delivery matrix  combined with a strong commitment to customer care. I look forward to our continued partnership.”
Alf Elliot, Senior Operations Manager, Samsung Electronics

“The service that we have received from Expert Logistics has been first class….from communication with head office through to final delivery performance it has exceeded our expectations – more importantly it has exceeded our customer’s expectations!”.
Rob Wileman, Commercial Director, Swan Products Ltd
“As a consumer focused business we rely heavily on being able to provide an excellent service to our customers across the country. Expert achieve great service levels for us and most importantly they do it consistently. They pin their reputation to the standards they achieve and through focus on training, investment in equipment and constant positive messaging they support their claims”
Joe O’Sullivan Director of Supply Chain